Spout Lane North
Middlesex TW19 6BW
Fel: 0800 371 554 (if calling from the UK)
Fax: +44 (0)1753681655
Are you looking for help with bringing your pets to the UK?
Ever noticed how pets know something’s wrong when the suitcases come out or the removal men arrive?
You may choose to have your cat or dog on the same flight as you or even send them on ahead.
Have you considered packing up your house without the worry of nervous cats and dogs under your feet?
Airpets are pet travel agents and offer a unique “one stop shop” pet import service. By consigning your pets to us you can relax and get on with arranging the rest of your move. We will arrange their transport from start to finish from most places worldwide. We’ll arrange customs clearance at Heathrow or Gatwick and whether they arrive under the Pet Travel Scheme or quarantine, your pets can stay with us until you’re ready to collect or receive them at home.
We'll even pre-check your veterinary & import documents before you leave for the airport to make doubly sure they are all in order. Many pets are snagged at customs in the UK because something is admiss with the paperwork!
How about a lift home for the family and the pets when you arrive in the UK?
While your pets are still clearing customs we will collect you and your luggage from the arrivals hall for you to transfer to our comfortable reception area at Heathrow.
Once cleared you and your pets will be reunited and we'll deliver you all home in our executive style large mini bus. No matter how many people or pets – we have a fleet of modern airconditoned DEFRA approved vehicles at your disposal.
Our services are designed to suit any situation depending on your individual needs.
Airpets offices and modern comfortable kennels / cattery are on a 4 acre purpose built site just 5 minutes drive from Heathrow Cargo and 45 minutes from London Gatwick.
Your pets comfort and safety are absolutely central to everything we do at Airpets.
Boarding, quarantine or just passing through? Your pet will be treated like one of our own. All of our staff are vastly experienced animal lovers and we have daily veterinary attendance should our guests require.
All pets must arrive in the UK as manifest cargo and can take a while to clear customs. So imagine, you have just travelled half way around the world and then must make your way to the cargo area only to wait for your pets to clear customs.
Is Your Pet Coming to the UK on the Pet Travel Scheme? (PETS)
Airpets Pet Import Services
Partnered with IPATA Pet travel agents all over the world to help organise your import to the UK-Please contact us for more information on the countries we can assist from.
Advise on documents for Pet Travel Scheme Arrange flights from most countries of origin Often arrange collection from your home through our fellow IPATA agents, worldwide Transfer your pet to our kennels / cattery at Heathrow You may collect at your leisure during our opening hours Arrange veterinary inspection on arrival if required Complimentary bus service to & from Heathrow Terminals 5 (Piccadilly underground) Deliver you, your luggage and /or your pets to your home in DEFRA approved air conditioned vehicles Arrange grooming or pet hydrotherapy at our new spa "Woofs"Full details on PTS click here
We measure our success by the bundles of thank you cards and e mails we receive. With so many satisfied customers using Airpets every year, we're confident you won't find a better pet import service.
If you would like to complete an pet import quote form –click hereIf you'd like to e mail a question Contact us
If you would prefer to speak to one of our helpful import team call 00 44 (0)1753 685571 during UK office hours.