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What you say about us
Some of the feedback we have had from customers about our service.
The people in Boston cargo were very helpful16-May-2013
Hi Verity, The trip went very well...virgin were great, and the people at the cargo in Boston were very helpful too. The dogs were tired but have settled in qu..
Yaay! I can't wait to be telling everyone!!!16-May-2013
Yaaaay!!!!! I can't wait been telling everyone!!! When I wake up in the morning she will be on her way wooo hoooooo. Thank you again so much for lookn after her and keeping us updated with pictu..
Thanks Justine for your time and patience01-May-2013
Morning Justine, Just wanted to say thank you for organising all of Tiger's travel arrangements. She is now settled into her quarantine and is 'very chatty and hissy' according to her quarant..
Cats Rule OK25-Apr-2013
Cheryl Great to hear from you. We wanted to thank you for doing such a great job for our boys, all went well, even with swissport cargo no hanging around and, get this, ..
Hi Verity, I was going through my inbox and realized I never let you know that Percy arrived safe and sound. I'm so sorry!! My parents collect him at DFW and he was in high spirits and in wonder..
Bess arrived relaxed in Nairobi03-Apr-2013
Hi Justine, Just to let you know that everything went well in regards to Bess and I getting to Nairobi. She was as relaxed when we collected her from swiss ..
Ellie arrived home safe03-Apr-2013
Hi Kelly Just wanted to let you know that Ellie arrived at our home safe and sound around 10:30 this morning. She was very pleased to see us and we were so relieved to see her looking w..
Our Singapore Agents03-Apr-2013
Sarah your agents over here in Singapore contacted us and they are so nice. Thanks again for working with such caring people. If you ever want a testimonial let me know. Very pleased so ..
It was worth it!25-Jan-2013
Just so you know we have not forgotten the special help and attention you gave our “Haylee” in her journey to us here in Phoenix. She continues to do well and amaze us at how wonderful..
Paddy, Honey & Pebbles so well looked after25-Jan-2013
Hi Cheryl I just wanted to let you know that the animals arrived safe and sound in USA last Thursday evening. I have now also arrived and they were pleased to see me. I was wondering if ..
Thank you Sarah for your help & advice 12-Nov-2012
Hi Sarah, Just to let you know we are now in NZ and have been told by the kennels that the girls arrived safely and are happy and settled. Phew!! Thank..
Otis arrives happy and healthy in seattle09-Nov-2012
Justine, I wanted to send you a note and thank you again for all of your help getting Otis here. It made the whole process so smooth to have AirPets helping me out and appreciate your pa..
Dear Sirs/Madam, I just want to say that Charlie & Jessica have arrived safely to Vienna and are now in their new home, exploring and investigating and settling..
Nowzad Charity for stray dogs16-Oct-2012
Hi Kelly, I am just emailing to let you know that AJ has arrived safe and sound! J He is reported to be well and happy and is behaving normally, so isn’t any worse the ..
Lindsay and I want to sincerely thank you and all your team for taking such great care of Bailey. We were so impressed with how good the service was. Please also pass on our compliments ..
Hi Justine Just a quick note to say that Willow arrived safely at Dulles Washington on 25th September. We were very pleased to see her. I would ..
Thank you all. Really really good service26-Sep-2012
Thanks so much to you and all your colleagues, Cheryl! Really, really good service. Happy to put a review somewhere if you've got a particular page you like them on. Just let me know. I take it ..
Thanks Cheryl. Good to hear he is his usual self:) Hopefully he will be ok on flight - will be pleased when he has done that and is here safe and sound. Thanks for all y..
Vet was at Cargo in Cape Town to check Daisy20-Sep-2012
Hi Kelly, just a short note to tell you that Daisy arrived safe and well and my wife and I would like to thank you and your staff for taking such good care of her. Clearing her went..
Not even slightly stressed in New York17-Sep-2012
Hi Cheryl I just thought I would send you a thank you note for getting Billy and Misty to me safely and also for Maddy arriving. Paul Nevadomski was wonderful, he even rang me to le..
My two chinchillas are now happy in Bangkok03-Sep-2012
Hello Kelly Just wanted to let you know that my two chinchillas are now happy settling into their new home in Bangkok! Thank you so much for your love, care and attention throughout their stay..
Rossi arrives Saudi Arabia in good shape31-Aug-2012
Dear Eddy This is a quick note to say thank you for arranging Rossi's safe transport. Rossi looked well, clean, in a very good shape. Documents were complete. Good communication. We will..
Rowan charms BA crew30-Aug-2012
Hi Cheryl, Rowan charmed his way over on BA ,crew fighting to get to water him and Customs people v impressed by size of his paws...he was v sparky in his crate, not fazed at all by going tra..
Dear Sarah, I wanted to let you know that Jake arrived safe and sound today and that we and he are very happy to be reunited! The BA cargo and DHS Customs process at Dulles was ver..
Dear Kelly, Thank you so much for your work and attention to Bissah. She arrived safely to Dubai and we picked her up. She looked very happy to see us and I was happy she didn't forget..
Mimi looking very at home in Thailand10-Aug-2012
Hello Cheryl! Mimi arrived fit and happy last night and is looking very at home already. She's charming everyone and welcomes everyone to the house as if she owns it! Thank you for all you..
Poppy is happy to be clean in Zurich!09-Aug-2012
Thanks Justine. We have just got her back to the house - I think she was very pleased to see us (as we were too). She arrived safe and sound AND clean, which I was surprised about. She ..
Hiya, Dotty Edwards arrived safe and well in Toronto Yesterday, thank you so much for getting her there safley. Your staff that looked after her in the cattery were wonderful, taking my..
Lucy & Zoe meowing loudly in Washington!08-Aug-2012
Hi Sarah, Lucy and Zoe arrived safely this afternoon. They looked content and comfortable in their carriers and had plenty of water (it's really hot here.) They weren't hiding under..
Storm arrives safely in Caymen08-Aug-2012
Hi Just wanted to let you know that Storm arrived safely in Cayman. We're emailing from a friends iPhone as we don't have Internet yet. Many thanks for all you help everything went fanta..
All animals arrived safely in USA04-Jul-2012
Hi Sarah, All the animals have arrived safely in the USA! Thanks so much for your help with sorting everything out, especially the last minute addition of the cats! ..
Dear Cheryl, Just to let you know Julesy arrived safe and sound and is all settling in ok. Transit was ok, but on arrival Billy spent ages clearing paperwork - but got there in the end. She'..
Thanks for all your efforts, for doing it so fast (i know i came a bit last minute) and to do it so efficiently. It is very nice to come across a professional team like yours. I started all this w..
Just a quick note to let you know that Gypsy arrived safely in Sacramento, CA, this evening and is in great shape!! He's a very vocal, affectionate, curious kitty. He came right out of his carrier..
Sarah's report on getting Milo to Bangladesh26-Jun-2012
Milo's shipment to Bangladesh was a bit of challenge and one of the reasons why I find that working here at Airpets no two days are ever the same! There is only one airline we can use w..
Milo is now chilling in Bangladesh24-Jun-2012
Hi, I would like to thank the Airpets team for the excellent service and professional approach in sending Milo to Bangladesh. I was really scared about Milo as other age..
Hi Rachel and Sarah, just letting you know that Bo and Billie have arrived safely after their long journey. We picked them up from the airport, drove for a minute, then let them out and put th..
Dear Eddie, Thank you for organising the transportation of my cats, Buster and Mango, to the US, Washington Dulles, on 29th March. They arrived safely and I have never heard them s..
Donald & Daisy both well in Malta17-Apr-2012
Hi Justine, Hope you are well. Donald and Daisy have arrived safely in Malta on Monday. They are both well and settling in fine. Everything went smoothly. I am particularly impressed..
Zarna has arrived safely in Moscow23-Mar-2012
Dear Sarah, We just wanted to let you know that Zarna has arrived with us in Moscow safe and sound. Thank you very much for looking after her so well! Best regards Susan ..
Judy & the cats thank Justine at Airpets19-Mar-2012
Hi Justine Just wanted to let you know that we picked up Judy and the cats this afternoon - they're all absolutely fine and settling in well already. I wanted to thank you and all the team..
Dear Cheryl, Just to let you know that my beautiful “very little” Chihuahua boys arrived safe and sound yesterday evening. Apart from being a bit shaken by the whole ordeal, th..
Hi Angela Wanted to drop you an email to say a HUGE thanks from our family. We are so happy to have Lexi back into our home and she has settled in as if she was never away! When I first go..
Airpets Kelly exports Molly06-Mar-2012
Hi Steve Molly is doing fine here J we just went for little walk, her wee test came back fine, her protein is a little high but that’s nothing to worry about apparently, she also passed ..
Scarlett and Lowry - 2 cats to USA04-Mar-2012
Scarlett and Lowry just wanted to say a big thank you for making the handover of our son's 2 cats for transport to the US so smooth, efficient and friendly. Scarlett and Lowry were taken care of by re..
Chris & Winston Lohan02-Mar-2012
Hi Justine, Chris and Winston are on the plane safely and I just want to say thank you! Chris said you treated Winston like a filmstar and that your facilities are outstanding. I can't wait..
Crystal to Bermuda02-Mar-2012
Hello Airpets/Sarah Just to let you know that Crystal has arrived safely and in one piece in Bermuda. We are very pleased to have her with us but I am sure she is not best pleased with having t..
Hogi & Scruff Marshall27-Jan-2012
Kelly, Cheryl and please pass to Jacqui in the kennels, Hogi & Scruff arrived safe and well on Mon 12 Jan. They cleared KSA Customs in just over 2 hours and are now reunited with..
Hunney & Candy Smith27-Jan-2012
Thank you and your wonderful driver Valerie, who seeing us in flood of tears was so kind and gentle and even sent us photos when the girls arrived at the kennel showing us they were pampered with hugs..
Good morning Angela, I hope you are keeping well and a belated Happy New Year from Sheila,Alan and Lililka. It took a little time but Lilika has settled down in to..
Hi Kelly Just to let you know that we have Bertie at home with us here in Cayman. He arrived yesterday late afternoon and I nearly had a heart attack as we watched all the baggage arrive and no ..
Hi Twitch arrived safely in Chicago this afternoon. She's now settling into her new home and is doing well. Thank you so much for looking after her so well. I was very impressed with the ..
Dear Cheryl, Purdey arrived safely and is now enjoying the sunshine in the garden. Off for a run in the desert when it gets a bit cooler. Many thanks for your help! regards, Caroline Sampson..
"I just wanted to say a big thank you for the excellent service you provided me with when receiving my cat Barney from Cyprus. He is now happily settling into his new home in Cambridgeshire. I tho..
"Thank you for helping out with Mungo I feel she will be happy with you at Airpets. There is a lovely warming feeling about the kennels and the staff are friendly and helpful."..
"A quick note to let you know Farley made it here safe and sound today. I would like to take this opportunity to thank yourself and your staff for taking care of Farley and going the extra distance..
Haidi Scarlet Willmot15-Dec-2011
"My husband and I recently moved our cats (as well as our home and ourselves) from the UK to the US. It was an incredibly stressful and traumatic process, despite the fact we have done such internatio..
Dear Air Pets I have just taken delivery of Kitty here in Dhaka, Bangladesh. She is very lively and has eaten and had some water and is now busy exploring her new surroundings! Thank you ve..
"Thank you thank you soooooo much airpets and a special big hug to Cheryl in exports. The itinerary went smoothly, British Airways very reassuring and efficient. The girls had an easier time clearing ..
"Bean the Boston Terrier arrived safely and well yesterday. He is doing just fine and we would like to thank you for all your help in getting him here."..
"I just wanted to send you a belated thank you for looking after Pete so well! I was so relieved when I picked him up from the airport in Cape Town and found him (admittedly a little shacken but) re..
Julie and Tom Kilgour15-Dec-2011
"Just a short note now we have finally managed to get hooked up with an internet connection!! Thank you for the update on Finn prior to us getting him back and the photo. I did miss him so much, he ..
"I just wanted to thank the entire team for looking after our rottie, Kai, so well. He has arrived safely in Nigeria and he looks great! Big thank you to Helen, his kennel maid and best friend, and to..
"I would like to take this opportunity and thank you a lot and the whole team at the Airpets for taking such a good care of Asha. It has been more than a week since she was delivered to Cracow and it ..
"Let me say, THANK YOU to everyone at Airpets!!!! You all have been incredibly awesome and cool. Please let everyone know I really appreciate all of the extra effort to help me and Tember through our ..
"Just to let you know that ACE is now safely at his new home in India , non the worse for his adventure with British airways . We did of course have to wait at the customs freight department for about..
Eddy Many many thanks for all your help. Tabby has arrived safety in New Zealand. We are very grateful for all the help we received from yourself and all the staff at Airpets. You have all bee..
Scott Cooper 15-Dec-2011
"Sorry, we went out of town this weekend and I forgot to email you to say thank you. Vegas and Pippen are doing well in Texas. Thanks for all your help. We're already recommending your services on the..
Hi Justine Just wanted to let you know that Kato arrived safe and sound at SFO airport and is now home with us. She didn't actually look at me once during the entire journey home, but already..
"I just wanted to say a big thank you for organising Kaddie's return to Australia. She's made it safely, and has settled in well at quarantine. Both Tim and I look forward to seeing her again at C..